Welcome to Daqatra mobile health service (the “Service”). The Service is a mobile health service that provides a chat and live video connection to a physician (the “Medical Session(s)”).
The Service is offered by Daqatra (E-Med on demand international AB) (“we”, “us”, “our”) and our network of licensed medical professionals (“Medical Professional(s)”). All Medical Sessions are provided by licensed medical professionals. We help you access them through the Service.
Registration, eligibility, medical sessions, pricing, payment
Use of the Service is subject to prior registration and your continued compliance with these Terms. You must be at least eighteen (18) years of age to register to use and to use the Service. You can also sign up for and use the service if you are over sixteen (16) years, provided that you have the legal guardian consent to such use.
The Service is intended solely for your personal use. However, you can also use the service on your child’s behalf through your own account if your child is under sixteen (16) years. Children over sixteen (16) years of age must use their own account in accordance with what has been stated above. Daqatra not responsible for any misuse of an account or damage that may arise from such abuse.
Moreover, you represent and warrant that you will use the Service in compliance with any and all applicable laws and regulations. Use of the Service is unauthorized in any jurisdiction where the Service or any part of it may violate any laws or regulations. You agree not to access or use the Service in such jurisdictions. You agree not to provide inaccurate, misleading or false information in connection with your use of the Service. If information you have provided to us subsequently becomes inaccurate, misleading or false, you will promptly notify us of such change.
These Terms confer only the right to use the Service while these Terms and the specified license(s) are in effect and they do not convey any rights of ownership in or to the Service. All right, title and interest, including without limitation any copyright, patent, trade secret or other intellectual property right in the Service will remain our sole property. Any services provided to you under these Terms, and other data or materials that are prepared in the performance of such services hereunder, and all right, title and interest in the foregoing, will belong to us.
Services provided by third parties
The Service can forward information from third party services or provide links to such services. We are not responsible for third party services, information provided by them, their actions, or omissions.
The list below contains examples of behaviours that are prohibited in the Service:accessing our website or use the Service in an unlawful or unauthorised way or for any unlawful purpose:
- accessing our website or use the Service in an unlawful or unauthorised way or for any unlawful purpose;
- transmission of any data, materials, content or information which is libellous, defamatory, obscene, fraudulent, false or contrary to the ownership or intellectual property rights of any other person, or otherwise unlawful;
- transmission of viruses, malware, or other malicious code in the Service;
- modification, reverse-engineering, or other manipulation of the Service; and
- interfering with, or disrupting, the Service.
In order to ensure the integrity of the Service, we reserve the right at any time in our sole discretion to block users from certain IP addresses from accessing the Service.
Privacy and security
Limitation of liability
Your access to and use of the Service is at your own risk. You understand and agree that the Service is provided to you on an “AS IS” and “AS AVAILABLE” basis.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE AND OUR SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, IMPROPER DIAGNOSIS, INACCURATE INFORMATION, IMPROPER TREATMENT, LOSS OF DATA, LOSS OF USE, LOSS OF ANTICIPATED SAVINGS; ACCRUED BUT WASTED EXPENDITURE; COST OF PROCUREMENT OF SUBSTITUE GOODS OR SERVICES, LOSS OF GOOD-WILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (i) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE; (ii) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE; (iii) ANY CONTENT AND/OR INFORMATION OBTAINED FROM THE SERVICE OR RELIANCE UPON THE SERVICE OR THE ANY PART THEREOF, INCLUDING THE MEDICAL SESSIONS; AND (iv) UNAUTHORIZED ACCESS, USE OR ALTERATION OF ANY MATERIAL OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE KNEW OF OR OUGHT TO HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. TO THE EXTENT APPLICABLE IN EACH PATSIENTSKADELAG (1996: 799) IS APPLICABLE, PATIENT INJURIES OR REPLACED IN ACCORDANCE WITH THE SAID ACT.
You agree to indemnify and hold us harmless from any claim or demand, including attorneys’ fees, made by any third party due to or arising out of your breach of these Terms, or your violation of any law or the rights of a third party. Nothing in these Terms shall be deemed to exclude or limit your liability in respect of any indemnity given by you under these Terms.
Waiver and severability
Our failure to exercise any rights under these Terms shall not constitute or be deemed a waiver or forfeiture of such rights or a waiver or forfeiture of such rights in the future. In the event that any provision of these Terms is held to be invalid or unenforceable by a court or tribunal of competent jurisdiction for any reason, the remaining provisions of these Terms will remain in full force and effect to the fullest extent possible.
Governing law and resolution of disputes
You agree that these Terms and all disputes, claims or controversies claims that arise between you and Daqatra in connection with or in any way related to these Terms and Conditions are governed by Swedish law and shall be settled by a Swedish court. You agree that the courts of Sweden shall have exclusive jurisdiction and you hereby waive any and all disputes of jurisdiction, place, or inconvenient forum regarding those courts.
If a patient using the service are dissatisfied with the service he received the patient can bring a complaint to the person who is accountable for the service or lodge a complaint to the relevant regulatory authority in accordance with the prevailing Patient Safety Act (2010: 659). To the extent applicable in each patientskadelag (1996: 799) is applicable, the provisions of that Act applies.
Term and termination
We do not guarantee that the Service will always be available or be uninterrupted. We will not be liable to you if for any reason the Service is unavailable at any time or for any period. We reserve the right to discontinue offering the Service or to modify the Service at any time in our sole discretion and without notice. Notwithstanding anything contained in these Terms to the contrary, we may also, in our sole discretion, terminate or suspend your access to the Service and/or your user account at any time. Following termination, all such terms that by their nature may survive termination of these Terms shall be deemed to survive such termination.
The Service is operated and provided by E-Med on demand International AB. If you have any questions about these Terms, please contact us at support@Daqatra.com.